being a big supporter of Novita, i am feeling quite disappointed with the leakage in the pre-launch batch of the Novita H-Mist02.
Water was leaking into the battery compartment causing the batteries and the compartment to become rusty.
There's so much water in the battery compartment when i open up, having water in the cap and also dripping out.
I wrote in to the customer service and they mention they will do a 1-to-1 exchange for me at their customer care centre:
Novita, 9 Koi Marketing Pte Ltd
Singapore 787624
Mondays to Fridays 9am to 5.45pm
Honestly, the customer care centre is very inconvenient and out of the way. If you are not driving, you need to walk at least 10-15 mins from the bus stop to get there and then walk out again. Timing is also not convenient for people who are working because they will be close by the time you end work and they don't operate on Saturdays.
Hence, i have not make time to go down to do the exchange..
