I filed my case with paypal on the 4th May. Today i got the email that i have been waiting for the past 53 days!
The journey was tough.
Rough and rocky, filled with threats from seller and uncertainties ahead.
Let's recap:
- Purchased a bag for €265.50, on 24th April
- Received the bag and realised it was a fake
- Contacted seller but response was irresponsible
- Tried to file a case with Ebay, but item is not protected under Ebay protection
- Redirected to Paypal (only if you paid with Paypal)
- Filed a case with Paypal to communicate with seller, monitored by Paypal
- Still no response from seller, so escalated case to a claim
- Seller wants to come to term with me that in the event i got to post the item back and forfeit all the shipping cost, i won't get back much as well
- Considering to compromise
- Read somewhere on Paypal website that in some cases where it is proved that seller sold a fake, it is possible to recover the full amount including what you paid for postage!
- Communicated with the seller on this to see if he is willing to offer to refund my full amount excluding postage cost for sending item over
- Seller responded rudely to say that there is no such thing that Paypal will refund me the amount and threaten to not refund me anything
- Waited patiently for Paypal's review
- Requested by Paypal to destroy or discard the item and submit a document to verify
- Got it done immediately and sent to Paypal
- Got my reply from Paypal that the money has been FULLY refunded back to me!
Do not be afraid of Ebay bullies! In the event if they do sell you a fake, do not compromise to accept it unless you want to. Do not give in just because the seller says that they will refuse to refund you, because in this case, they don't have a say! All evidences and documents will be examined by Paypal, for truth and justice shall stand!
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